Unattended access
Your devices, reachable anytime. Without constant monitoring.
A lightweight agent installed once is enough: reconnection after reboot, Safe Mode, Wake-on-LAN. And unlimited devices from the Pro plan.
No credit card · Free for personal use
Pro
Small IT teams & MSPs
Excl. VAT
Mandatory user confirmation
Data residency
Le problème
A server rebooting at 3 a.m. shouldn’t require a site visit
Legacy tools charge extra for permanent access or cap the number of machines. Ubidesk includes it without limits from Pro, with automatic reconnection even after a crash.
On this page
- 1
Deploy the agent once
MSI, PKG, DEB, RPM, GPO, Intune, Jamf, or a simple link: pick your deployment method.
- 2
Organize your fleet
Dynamic groups, tags, and instant search across all devices.
- 3
Connect when it matters
The agent reconnects by itself after reboot, including in Safe Mode. Wake-on-LAN wakes powered-off machines.
Bénéfices
Ce que vous gagnez au quotidien
Reconnection after reboot
Including Safe Mode: the agent picks up where the session stopped.
Backstage mode
Console, files, and processes in the background, without disturbing the user.
Unlimited devices from Pro
One price per concurrent technician, whatever the number of machines you manage.
Wake-on-LAN
Wake powered-off machines before connecting — no phone calls needed.
Time windows & restrictions
Limit access to time windows, IP addresses, or geographic zones.
Session → permanent access
After a fix, turn the session into permanent access in one click, with explicit consent.
Product
Remote support · Unattended access
Mobile, Trust Layer, and updates included in every paid plan.
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Unattended access
AvailablePermanent agent with automatic reconnection after reboot, including in Safe Mode.
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Wake-on-LAN
AvailableWake powered-off machines over the network before connecting.
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Session → permanent access
AvailableTurn a one-off session into permanent access in one click, with the user's explicit consent.
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Backstage mode
AvailableConsole, files, and processes in the background without disturbing the user.
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View-only & privacy screen
AvailableView-only or control mode, blank screen on the remote side, remote keyboard and mouse lock.
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Multi-monitor & tabbed sessions
AvailableSwitch between or view all remote screens at once; multiple sessions in tabs.
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Adaptive quality up to 4K
AvailableUp to 4K at 60 fps, hardware-accelerated H.264 and H.265, low-bandwidth mode, and remote sound.
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Remote command line
AvailableCMD, PowerShell, Bash, and zsh in backstage mode.
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Remote administration
AvailableTask manager, services, processes, registry, event logs, and installed software, remotely.
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Controlled desktops
AvailableWindows 7–11 and Server 2012–2025, macOS (Apple Silicon and Intel), Linux (Ubuntu, Debian, RHEL, Fedora; X11 and Wayland).
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Embedded devices
BetaRaspberry Pi and ARM, kiosks, payment terminals, Android TV.
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Dynamic groups
AvailableDynamic groups, tags, filters, and instant search across your whole fleet.
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Access restrictions
AvailableAllowed IP lists, geographic restrictions, and time windows.
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Banner & emergency stop
AvailablePersistent “session in progress” banner and an emergency stop button on the user side.
Learn more
Product
Remote support in 30 seconds, with no bad surprises.
Your customer enters a six-digit code or clicks a link. A temporary client starts — no installation, no admin rights. Every file transfer waits for their explicit confirmation.
Learn moreWatch the fleet without bolting on another tool.
Mass deployment, dynamic groups, monitoring, alerts, and patching live in the same console as your sessions. Included in the Business plan.
Learn moreRemote support designed against scams.
Company verification, a verified technician badge, a warning before any unsolicited session. The Trust Layer is included in every paid plan and free on the Personal plan.
Learn moreFAQ
Frequently asked questions
How many devices can I manage?
Unlimited from the Pro plan. Solo includes 50 unattended devices, Personal 3.
Does the agent survive reboots?
Yes, it reconnects automatically after reboot and resumes in Safe Mode too.
How heavy is the agent?
Under 15 MB installed, a few MB of RAM at rest. Updates are automatic and signed.
Does the user know when I connect?
Yes: a persistent “session in progress” banner stays visible and an emergency stop button lets them cut everything at any time.
Unlimited unattended access
A lightweight agent installed once is enough: reconnection after reboot, Safe Mode, Wake-on-LAN. And unlimited devices from the Pro plan.
No credit card · Free for personal use