Meetings & training
Meetings and training in the same tool as your support sessions.
Invite people by link or six-digit code. Share your screen in 4K at 60 fps, annotate, talk by voice or video. End-to-end encryption and mandatory user confirmation apply to your meetings too.
No credit card · Free for personal use
Solo
Freelancers & repair techs
Excl. VAT
Mandatory user confirmation
Data residency
Le problème
A meeting that starts with “install this” loses half the room
Video tools add another subscription and often another app. Ubidesk puts support, training, and demos in one console, reachable from a browser too.
On this page
- 1
Create the invitation
A link or a six-digit code, shared by email, SMS, or calendar. The first connection takes under 30 seconds.
- 2
Present your screen
Reverse sharing: you show your screen without taking control. Annotation, laser pointer, and whiteboard do the rest.
- 3
Wrap up and measure
The satisfaction survey goes out automatically at close. Notes and recordings stay searchable.
Bénéfices
Ce que vous gagnez au quotidien
Up to 4K at 60 fps
Hardware-accelerated H.264 and H.265, low-bandwidth mode. A software demo stays readable, even over 4G.
Nothing to install for guests
People join from a browser or a small temporary executable. No account to create.
Multiple technicians, one meeting
Bring in an expert mid-session or hand over the floor without re-inviting anyone.
Multi-monitor and tabs
Show several remote screens at once and keep multiple sessions open in parallel.
Chat, voice, and video
Talk by text, VoIP, or webcam during the demo. No third-party tool.
Support-grade security, no add-on
TLS 1.3 and AES-256-GCM, confirmation before any transfer, and a visible banner with emergency stop for participants.
Product
Remote support · Unattended access
Mobile, Trust Layer, and updates included in every paid plan.
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Meetings & training
AvailableMulti-participant sessions and reverse screen sharing to show your screen instead of taking control.
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Multi-tech & queues
AvailableMultiple technicians per session, session handover, expert invites, queues, and routing.
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Multi-monitor & tabbed sessions
AvailableSwitch between or view all remote screens at once; multiple sessions in tabs.
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Browser-based technician console
AvailableTake control from any modern browser with nothing to install.
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Adaptive quality up to 4K
AvailableUp to 4K at 60 fps, hardware-accelerated H.264 and H.265, low-bandwidth mode, and remote sound.
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Annotation & whiteboard
AvailableOn-screen annotation, laser pointer, and whiteboard during sessions.
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Chat, VoIP & video
AvailableChat, voice calls, webcam video, session notes, and screenshots.
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Technician apps
AvailableWindows, macOS, Linux, iOS, Android, and browser.
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End-to-end encryption
AvailableTLS 1.3, AES-256-GCM, ECDH key exchange, unique keys per session.
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Mandatory user confirmation
AvailableNo file transfer or execution without the end user's explicit confirmation. No exceptions.
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Banner & emergency stop
AvailablePersistent “session in progress” banner and an emergency stop button on the user side.
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Pre-session form & surveys
AvailablePre-session form, satisfaction survey, invitations by link, SMS, email, or calendar.
Learn more
Product
Remote support in 30 seconds, with no bad surprises.
Your customer enters a six-digit code or clicks a link. A temporary client starts — no installation, no admin rights. Every file transfer waits for their explicit confirmation.
Learn moreYour devices, reachable anytime. Without constant monitoring.
A lightweight agent installed once is enough: reconnection after reboot, Safe Mode, Wake-on-LAN. And unlimited devices from the Pro plan.
Learn moreFix your customers’ phones, from your own phone.
Remote control on Android devices from supported manufacturers, screen sharing on iPhone and iPad. Your technicians work from a phone, a tablet, or a browser.
Learn moreFAQ
Frequently asked questions
Which plan includes meetings?
Solo, at 12 € per month on yearly billing with 50 unattended devices, includes multi-participant sessions. Monthly billing cancels anytime.
Do participants need an account?
No. They join with a link or a six-digit code. No account, no installation.
Can I record a training session?
Yes, from the Pro plan, with configurable retention. Recording is announced to participants.
Can a meeting turn into remote control?
Yes: with the participant’s explicit consent, switch from screen sharing to control and fix the machine together.
Meetings and training
Invite people by link or six-digit code. Share your screen in 4K at 60 fps, annotate, talk by voice or video. End-to-end encryption and mandatory user confirmation apply to your meetings too.
No credit card · Free for personal use