Education
A whole school to support, on a small budget and a small team.
Deploy the agent on hundreds of devices, group them by room or grade, and intervene remotely. Every session requires the confirmation of the person at the screen.
Les douleurs
Solutions
Hundreds of devices, two technicians
Computer labs, laptop carts, admin offices: the fleet is huge and the team is tiny.
Students click faster than supervision
A student installs something sketchy during break. Nobody notices until the machine crawls.
Every intervention involves minors
A student’s screen means personal data and responsibility. Remote access has to be supervised, not improvised.
Les réponses Ubidesk
A whole school to support, on a small budget and a small team.
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Mass deployment
AvailablePush the unattended agent onto every device at once, instead of walking machine to machine.
Mass deployment
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Groups by room, grade, or site
AvailableSort devices by your own criteria. A teacher never sees admin machines; a technician sees their whole scope.
Dynamic groups
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Meetings to teach and share screens
AvailableProject the teacher’s screen during class or train colleagues remotely, with no virtual-room install.
Meetings & training
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Intervene without disrupting class
AvailableBackstage mode lets you work in the background on a machine while it’s in use.
Backstage mode
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Mandatory on-screen confirmation
AvailableEvery session requires the explicit consent of the person at the screen. No silent takeover.
Mandatory user confirmation
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A log for inspections
AvailableInterventions are logged and exportable. An inspection request becomes an export, not an investigation.
Tamper-evident audit log
Une journée type
Monday, 8 a.m.: lab 204 is down before first period
Business
SSO, advanced roles, SIEM export, full white label, multi-tenant, device management, API, AI copilot.
Helios IT, MSP: 38% faster resolution.
FAQ
Frequently asked questions
Can a student refuse a session?
Yes. Every session requires explicit confirmation from the person at the screen, on every plan. The school defines who may start sessions.
Our devices sit behind the school network. Is that a problem?
No. Sessions travel over port 443, like web browsing, so you don’t have to open ports on the school network.
How many devices can we cover?
Devices are unlimited from the Pro plan. Business adds mass deployment, dynamic groups, and monitoring.
Can we restrict intervention hours?
Yes. You can limit sessions by time window and IP address, so interventions only happen during working hours.
Remote support for schools and education
Deploy the agent on hundreds of devices, group them by room or grade, and intervene remotely. Every session requires the confirmation of the person at the screen.
No credit card · Free for personal use