Ubidesk

IT teams

Support for your whole fleet, secured and auditable.

Mass deployment, dynamic groups, monitoring, and audit logs: your team sees every device and every intervention. SSO sign-in, role-based rights, complete traceability.

Les douleurs

Solutions

Agents get installed one machine at a time

Every new workstation means another manual install. The fleet grows faster than the team can deploy.

Access piles up with no oversight

A former intern may still have a login. Nobody can say who connected, when, or why.

Audits end in a scramble

Pulling logs, permissions, and intervention records takes days — and the result is still incomplete.

Les réponses Ubidesk

Support for your whole fleet, secured and auditable.

  • Mass deployment

    Available

    Push the unattended agent to dozens or hundreds of workstations at once. No more one-by-one installs.

    Mass deployment

  • Dynamic groups

    Available

    Devices land in the right groups by OS, site, or role. Permissions follow automatically.

    Dynamic groups

  • Continuous monitoring

    Available

    Alerts and device status flow into the console. You move before the user calls.

    Monitoring & alerts

  • SSO sign-in

    Available

    Your team authenticates with your identity provider. When someone leaves, their access dies at the source.

    SAML & OIDC SSO

  • Rights by role

    Available

    Everyone sees and does exactly what their role allows. A technician doesn’t touch servers; an admin answers to no workaround.

    Granular roles & permissions

  • Exportable audit log

    Available

    Every session and action is logged. Export to your SIEM for your security team and auditors.

    Tamper-evident audit log

Une journée type

A critical update, from plan to report

Your security lead approves an urgent patch across 200 workstations. You push the agent in bulk and build a group for the affected machines. Monitoring confirms each device’s status. Two machines resist: a technician connects in backstage, fixes them, and closes out. The morning report lists what was done, by whom, with logs attached.

Business

SSO, advanced roles, SIEM export, full white label, multi-tenant, device management, API, AI copilot.

Helios IT, MSP: 38% faster resolution.

FAQ

Frequently asked questions

How many devices can I manage?

Devices are unlimited from the Pro plan. Business adds monitoring, dynamic groups, and audit logging.

How do I cut access when someone leaves?

With SSO, deactivating the account kills access at the source. Role-based rights and the audit log cover the rest.

Can I export logs to my SIEM?

Yes. The audit log exports and integrates with your analysis tools, so your security team keeps its usual workflow.

Does the agent burden workstations?

The agent is light and needs no user action after install. Monitoring reports alerts in the background.

Remote support and fleet management for IT teams

Mass deployment, dynamic groups, monitoring, and audit logs: your team sees every device and every intervention. SSO sign-in, role-based rights, complete traceability.

No credit card · Free for personal use

Ubidesk will never call you to take control of your computer.

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