Blog
IT support, security, MSP, and tutorials: concrete articles, no filler.
IT support
Oct 18, 2026 · 7 min
Remote work and compliance: GDPR and Québec Law 25
Remote work, GDPR and Québec Law 25: employer obligations, data location rules and what to check in your remote access tool before the rollout.
Read moreOct 15, 2026 · 9 min
Choosing a remote-control tool: the honest comparison
Choosing a remote-control tool: the criteria that really matter when you compare options, from pricing models to security, without the fluff.
Read moreSecurity
Sep 29, 2026 · 8 min
Securing your remote access in 10 points
Ten concrete measures to secure remote access: encryption, authentication, access rights and good practice for technicians and clients alike.
Read moreSep 27, 2026 · 6 min
How to spot a fake tech support scam
How fake tech support scams work, the red flags to recognise, and how Ubidesk's Trust Layer filters unsolicited sessions before they reach you.
Read moreTutorials
Oct 13, 2026 · 7 min
Wake-on-LAN: setup and troubleshooting
Wake-on-LAN: prerequisites, configuration and troubleshooting to power on machines remotely, run maintenance overnight and fix problems outside working hours.
Read moreOct 11, 2026 · 6 min
Helping your parents remotely, without risk
Helping your parents remotely without taking risks: visible sessions, file transfer confirmation and protection against fake tech support scams.
Read moreOct 8, 2026 · 8 min
Mass-deploying an agent: GPO, Intune, and Jamf
Mass-deploying the Ubidesk agent across a fleet with GPO, Intune and Jamf: methods, best practices and the checks to run after the initial deployment.
Read moreMigration
Oct 4, 2026 · 7 min
Migrating from TeamViewer without disrupting your clients
Migrating from TeamViewer without disrupting your clients: plan the cutover, deploy new agents in parallel and prepare users for the change.
Read moreOct 1, 2026 · 7 min
Migrating from ScreenConnect: the step-by-step guide
Moving from ScreenConnect to Ubidesk without losing time or control: fleet inventory, deployment, agent migration and a clean cutover, step by step.
Read moreBlog
IT support, security, MSP, and tutorials: concrete articles, no filler.
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