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Ubidesk, the BeyondTrust alternative
Enterprise-grade rigor — self-hosting, auditability, mandatory MFA — without a long sales cycle or quote-based pricing.
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BeyondTrust, en trois phrases honnêtes
- BeyondTrust Remote Support is a remote assistance solution for large organizations, sold by quote and billed per concurrent representative.
- It offers an on-premises appliance and Jump Clients for unattended access, within a privileged access management philosophy.
- Public prices are not listed: every subscription goes through the vendor’s sales team.
Les faits
Ce qui change en passant à Ubidesk
ScreenConnect, TeamViewer, AnyDesk, Splashtop, and BeyondTrust are trademarks of their respective owners. Ubidesk is not affiliated with any of them.
| Critère | Ubidesk | BeyondTrust |
|---|---|---|
| Price per technician (annual, 2026) | $26 / month / tech (annual) | Quote-based Remote Support — BeyondTrust, 2026-10 |
| Free personal use | Yes — free Personal plan | No |
| Unlimited unattended devices | Yes — unlimited from Pro | Per quote — Jump Clients for unattended access BeyondTrust Docs — Jump Clients, 2026-10 |
| Self-hosted option | Yes — Enterprise plan (air-gapped beta) | Yes — on-premises appliance BeyondTrust Docs — Jump Clients, 2026-10 |
| Mandatory MFA by default | Yes — mandatory | Depends on plan |
| User confirmation before file transfer | Yes, no exceptions | Depends on plan |
| Anti-scam protections (KYB / verified badge / blur) | Yes — KYB, verified badge, blur | Not documented |
| Included mobile support | Included | Depends on plan |
Price per technician (annual, 2026)
- Ubidesk $26 / month / tech (annual)
- BeyondTrust Quote-based Remote Support — BeyondTrust, 2026-10
Free personal use
- Ubidesk Yes — free Personal plan
- BeyondTrust No
Unlimited unattended devices
- Ubidesk Yes — unlimited from Pro
- BeyondTrust Per quote — Jump Clients for unattended access BeyondTrust Docs — Jump Clients, 2026-10
Self-hosted option
- Ubidesk Yes — Enterprise plan (air-gapped beta)
- BeyondTrust Yes — on-premises appliance BeyondTrust Docs — Jump Clients, 2026-10
Mandatory MFA by default
- Ubidesk Yes — mandatory
- BeyondTrust Depends on plan
User confirmation before file transfer
- Ubidesk Yes, no exceptions
- BeyondTrust Depends on plan
Anti-scam protections (KYB / verified badge / blur)
- Ubidesk Yes — KYB, verified badge, blur
- BeyondTrust Not documented
Included mobile support
- Ubidesk Included
- BeyondTrust Depends on plan
Learn more
Guides
- 1. Export your access inventories — Export your Jump Clients inventory and access policies before closing the licenses.
- 2. Deploy the Ubidesk agent — Deploy the Ubidesk agent via GPO, MSI, or Intune; the Enterprise plan covers isolated environments (air-gapped beta).
- 3. Map your technicians — Recreate your technician accounts in Ubidesk and replicate your per-team access rules.
- 4. Import your clients — Import your clients and devices, reorganize your queues, then start your first sessions.
FAQ
Frequently asked questions
How much does BeyondTrust Remote Support cost?
BeyondTrust does not publish prices: the subscription is quote-based, billed per concurrent representative. Source: official product page, accessed October 2026.
Does BeyondTrust offer an on-premises version?
Yes, Remote Support ships as an on-premises appliance, with Jump Clients for unattended access.
Is BeyondTrust a fit for small teams?
The offer targets large organizations and runs through a quote-based sales cycle; small teams often compare it with published-price offers like Ubidesk.
Ubidesk, the BeyondTrust alternative
Enterprise-grade rigor — self-hosting, auditability, mandatory MFA — without a long sales cycle or quote-based pricing.
No credit card · Free for personal use