Ubidesk

PSA integration

Ubidesk + Syncro

Tickets, time, and billing synced between Syncro and your sessions.

PSA

What the integration does

Create tickets from sessions, push time, closing notes, and start sessions from Syncro.

Setup

  1. 1

    Connect Syncro via API.

  2. 2

    Map technicians and clients.

  3. 3

    Enable creation rules.

  4. 4

    Test.

Product

Syncro

Time tracking & billing

Available

Per-client time tracking, billing, and exportable reports.

PSA integrations

Available

ConnectWise PSA, Autotask, HaloPSA, Syncro, Zendesk, Freshdesk, Jira Service Management, ServiceNow, HubSpot.

Dashboard & metrics

Available

Mean time to resolution, sessions per technician, scheduled reports, CSV exports.

FAQ

Frequently asked questions

Is a specific Syncro plan required?

No, the API is available on standard Syncro plans.

Ubidesk + Syncro

Tickets, time, and billing synced between Syncro and your sessions.

No credit card · Free for personal use

Ubidesk will never call you to take control of your computer.

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