Ubidesk

Ubidesk vs TeamViewer

Ubidesk vs TeamViewer: what changes for your team

TeamViewer remains the installed leader in remote support, priced from $24.90 to $245.90 / month by plan. Ubidesk applies a single $26 / month / tech rate (annual), with user confirmation without exceptions.

En résumé

Ubidesk et TeamViewer, honnêtement

  • TeamViewer is the long-established remote support vendor, with a very large installed base and a free plan reserved for personal use.
  • Business plans run from $24.90 / month (Remote Access) to $245.90 / month (Corporate), billed annually, with 3 to 500 managed devices depending on plan.
  • The platform is cloud-based; mobile device support and integrations are add-ons on the team plans.

Les faits

Critères objectifs, sources et dates

ScreenConnect, TeamViewer, AnyDesk, Splashtop, and BeyondTrust are trademarks of their respective owners. Ubidesk is not affiliated with any of them.

Price per technician (annual, 2026)

  • Ubidesk $26 / month / tech (annual) Ubidesk — Pricing — TeamViewer, 2026-10
  • TeamViewer $24.90 / month (Remote Access, annual); $120.90 (Premium), $245.90 (Corporate) Pricing — TeamViewer, 2026-10 — https://www.teamviewer.com/en/pricing/

Free personal use

  • Ubidesk Yes — free Personal plan Ubidesk — Pricing — TeamViewer, 2026-10
  • TeamViewer Yes — free for personal use Pricing — TeamViewer, 2026-10 — https://www.teamviewer.com/en/pricing/

Unlimited unattended devices

  • Ubidesk Yes — unlimited from Pro Ubidesk — Pricing — TeamViewer, 2026-10
  • TeamViewer No — 3 (Remote Access), 200 (Business), 300 (Premium), 500 (Corporate) Pricing — TeamViewer, 2026-10 — https://www.teamviewer.com/en/pricing/

Self-hosted option

  • Ubidesk Yes — Enterprise plan (air-gapped beta) Ubidesk — Spotsaas — TeamViewer vs AnyDesk, 2026-10
  • TeamViewer No — cloud-only Spotsaas — TeamViewer vs AnyDesk, 2026-10 — https://www.spotsaas.com/blog/anydesk-vs-teamviewer

Mandatory MFA by default

  • Ubidesk Yes — mandatory
  • TeamViewer Depends on plan

User confirmation before file transfer

  • Ubidesk Yes, no exceptions
  • TeamViewer Depends on plan

Anti-scam protections (KYB / verified badge / blur)

  • Ubidesk Yes — KYB, verified badge, blur Ubidesk — Spotsaas — TeamViewer vs AnyDesk, 2026-10
  • TeamViewer Connections limited to validated accounts Spotsaas — TeamViewer vs AnyDesk, 2026-10 — https://www.spotsaas.com/blog/anydesk-vs-teamviewer

Included mobile support

  • Ubidesk Included Ubidesk — Spotsaas — TeamViewer vs AnyDesk, 2026-10
  • TeamViewer Add-on on team plans Spotsaas — TeamViewer vs AnyDesk, 2026-10 — https://www.spotsaas.com/blog/anydesk-vs-teamviewer

Honnêteté

Quand TeamViewer reste un bon choix

  • Organizations with a very large existing TeamViewer fleet and negotiated contracts.
  • Helpdesks where each technician runs several sessions in parallel (up to 10 sessions per channel on Premium).
  • Teams that want MDM, endpoint protection, and multilingual phone support from a single vendor.

Learn more

  1. 1

    Export your computers and contacts

    Export your device and contact lists from the TeamViewer console before closing the accounts.

  2. 2

    Deploy the Ubidesk agent

    Install the Ubidesk agent via GPO, MSI, or Intune on your machines; it replaces the TeamViewer client for unattended access.

  3. 3

    Map your technicians

    Recreate your technician accounts in Ubidesk and replicate access rights to device groups.

  4. 4

    Import your clients

    Import your clients, set up your queues, and send your first invitation links.

FAQ

Frequently asked questions

How much does TeamViewer cost in 2026?

Business plans range from $24.90 / month (Remote Access) to $50.90 (Business), $120.90 (Premium), and $245.90 (Corporate), billed annually; Tensor is quote-based. Source: public pricing, accessed October 2026.

Is TeamViewer free?

Yes, for personal use only. Business use requires a paid license, billed annually.

Does TeamViewer offer a self-hosted version?

No, the standard offer is cloud-only; Tensor is also described as an enterprise cloud platform.

How do I migrate from TeamViewer to Ubidesk?

Export your computers and contacts, deploy the Ubidesk agent, recreate your technicians, and import your clients: four steps documented on this page.

Ubidesk vs TeamViewer (2026): pricing and features

TeamViewer remains the installed leader in remote support, priced from $24.90 to $245.90 / month by plan. Ubidesk applies a single $26 / month / tech rate (annual), with user confirmation without exceptions.

No credit card · Free for personal use

Ubidesk will never call you to take control of your computer.

How to spot fake tech support