Integrations

PSA, RMM, and helpdesk: Ubidesk plugs into your existing stack, with an API for the rest.

PSA

ConnectWise PSA

Every session creates or updates a ticket, with time spent and the session summary. Your technicians stay in their workflow.

Autotask

Tickets, time, and notes synced between your sessions and Autotask, with no re-entry.

HaloPSA

Tickets, time, and notes synced in real time between HaloPSA and your sessions.

Syncro

Tickets, time, and billing synced between Syncro and your sessions.

RMM

NinjaOne

Your NinjaOne devices are reachable in one click from the RMM console, with shared inventory.

N-able

Start the session from N-able and find the device in Ubidesk, without double inventory.

Datto RMM

An Ubidesk session starts from Datto RMM, with devices matched automatically.

Helpdesk

Zendesk

A button in the Zendesk ticket starts the session; the summary comes back into the ticket.

Jira Service Management

Start the session from the JSM ticket and attach notes and time automatically.

API

API & extensions

REST API, webhooks, CLI, and an extension marketplace. — Learn more

PSA, RMM, and helpdesk: Ubidesk plugs into your existing stack, with an API for the rest.

No credit card · Free for personal use