Helpdesk integration
Ubidesk + Jira Service Management
Start the session from the JSM ticket and attach notes and time automatically.
Helpdesk
What the integration does
Create tickets from sessions, add session notes to the ticket, push time.
Setup
- 1
Connect JSM via OAuth.
- 2
Map projects and queues.
- 3
Enable rules.
- 4
Test.
Product
Jira Service Management
PSA integrations
AvailableConnectWise PSA, Autotask, HaloPSA, Syncro, Zendesk, Freshdesk, Jira Service Management, ServiceNow, HubSpot.
REST API & webhooks
AvailableREST API, webhooks, CLI, and an extension marketplace.
FAQ
Frequently asked questions
Cloud or Data Center?
Cloud via OAuth; Data Center on request.
Ubidesk + Jira Service Management
Start the session from the JSM ticket and attach notes and time automatically.
No credit card · Free for personal use