Helpdesk integration
Ubidesk + Zendesk
A button in the Zendesk ticket starts the session; the summary comes back into the ticket.
Helpdesk
What the integration does
Zendesk app with one-click session launch, automatic notes in the ticket, and time tracking.
Setup
- 1
Install the Ubidesk app from the Zendesk marketplace.
- 2
Connect your Ubidesk account.
- 3
Add the button to your ticket forms.
- 4
Test.
Product
Zendesk
PSA integrations
AvailableConnectWise PSA, Autotask, HaloPSA, Syncro, Zendesk, Freshdesk, Jira Service Management, ServiceNow, HubSpot.
“Help” widget & SDK
AvailableEmbed remote control into your website or application.
REST API & webhooks
AvailableREST API, webhooks, CLI, and an extension marketplace.
FAQ
Frequently asked questions
Does it work with Zendesk Support?
Yes, via the marketplace app.
Ubidesk + Zendesk
A button in the Zendesk ticket starts the session; the summary comes back into the ticket.
No credit card · Free for personal use