Pricing
14-day trial on the Business plan, no credit card required. Monthly plans cancel anytime. No price increases during your contract.
Personal
Individuals & families, non-commercial use
0 $ / month
Yearly · Excl. VAT
Attended sessions, 3 devices, email + phone verification (anti-abuse).
- Attended support by code or link
- Browser-based technician console
- NAT & firewall traversal
- End-to-end encryption
- Mandatory MFA
Solo
Freelancers & repair techs
13 $ / month
Yearly · Excl. VAT
1 concurrent technician, 50 unattended devices, file transfer, chat, printing, mobile.
- Attended support by code or link
- Unattended access
- Meetings & training
- File transfer
- Chat, VoIP & video
Most popular
Pro
Small IT teams & MSPs
26 $ / tech / month
Yearly · Excl. VAT
Per concurrent technician, unlimited devices, backstage, recording, VoIP, custom logo, integrations, AI summaries.
- Unattended access
- Backstage mode
- Remote command line
- Session recording
- Credential vault
Business
Structured MSPs & IT departments
42 $ / tech / month
Yearly · Excl. VAT
SSO, advanced roles, SIEM export, full white label, multi-tenant, device management, API, AI copilot.
- SAML & OIDC SSO
- Granular roles & permissions
- Tamper-evident audit log
- Multi-tenant workspaces
- Full white label
Enterprise
Large accounts, regulated industries
Custom quote
On-premises or air-gapped, 99.99% SLA, dedicated data residency, priority support.
- Self-hosted
- Fully air-gapped mode
- Data residency
- Global relays & SLA
- Tamper-evident audit log
14-day trial on the Business plan, no credit card required. Mobile, Trust Layer, and updates included in every paid plan. Price locked for 24 months for early customers
Compare all plans
Product · Solutions
Mobile, Trust Layer, and updates included in every paid plan.
| Feature | Personal | Solo | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Connection & sessions | |||||
| Attended support by code or link | Included | Included | Included | Included | Included |
| Unattended access | Included | Included | Included | Included | Included |
| Wake-on-LAN | Not included | Included | Included | Included | Included |
| Session → permanent access | Not included | Included | Included | Included | Included |
| Meetings & training | Not included | Included | Included | Included | Included |
| Multi-tech & queues | Not included | Not included | Included | Included | Included |
| Backstage mode | Not included | Not included | Included | Included | Included |
| View-only & privacy screen | Not included | Included | Included | Included | Included |
| Multi-monitor & tabbed sessions | Not included | Included | Included | Included | Included |
| Browser-based technician console | Included | Included | Included | Included | Included |
| NAT & firewall traversal | Included | Included | Included | Included | Included |
| Adaptive quality up to 4K | Included | Included | Included | Included | Included |
| AV1 & 4:4:4 color Beta | Not included | Not included | Included | Included | Included |
| Troubleshooting tools | |||||
| File transfer | Not included | Included | Included | Included | Included |
| Clipboard & remote printing | Not included | Included | Included | Included | Included |
| Remote command line | Not included | Not included | Included | Included | Included |
| Remote administration | Not included | Not included | Included | Included | Included |
| Shared toolbox | Not included | Not included | Not included | Included | Included |
| Real-time inventory | Not included | Not included | Not included | Included | Included |
| Ctrl+Alt+Del & UAC elevation | Not included | Included | Included | Included | Included |
| International keyboards | Included | Included | Included | Included | Included |
| Annotation & whiteboard | Not included | Included | Included | Included | Included |
| Chat, VoIP & video | Included | Included | Included | Included | Included |
| Platforms | |||||
| Controlled desktops | Included | Included | Included | Included | Included |
| ChromeOS Beta | Not included | Not included | Included | Included | Included |
| Controlled mobile devices | Not included | Included | Included | Included | Included |
| Embedded devices Beta | Not included | Not included | Included | Included | Included |
| Technician apps | Included | Included | Included | Included | Included |
| Augmented-reality assistance Beta | Not included | Not included | Included | Included | Included |
| Device management & automation | |||||
| Mass deployment | Not included | Not included | Not included | Included | Included |
| Dynamic groups | Not included | Not included | Not included | Included | Included |
| Monitoring & alerts | Not included | Not included | Not included | Included | Included |
| Patching & software deployment Beta | Not included | Not included | Not included | Included | Included |
| Triggers & workflows Beta | Not included | Not included | Not included | Included | Included |
| Inventory reports | Not included | Not included | Not included | Included | Included |
| Security & compliance | |||||
| End-to-end encryption | Included | Included | Included | Included | Included |
| Mandatory MFA | Included | Included | Included | Included | Included |
| SAML & OIDC SSO | Not included | Not included | Not included | Included | Included |
| SCIM provisioning Beta | Not included | Not included | Not included | Included | Included |
| Granular roles & permissions | Not included | Not included | Not included | Included | Included |
| Mandatory user confirmation | Included | Included | Included | Included | Included |
| Tamper-evident audit log | Not included | Not included | Not included | Included | Included |
| Session recording | Not included | Not included | Included | Included | Included |
| Credential vault | Not included | Not included | Included | Included | Included |
| Access restrictions | Not included | Not included | Not included | Included | Included |
| Banner & emergency stop | Included | Included | Included | Included | Included |
| Signed binaries & automatic updates | Included | Included | Included | Included | Included |
| Bug bounty program Coming soon | Not included | Not included | Not included | Not included | Not included |
| Data residency | Included | Included | Included | Included | Included |
| ISO 27001, SOC 2 & HIPAA certifications Coming soon | Not included | Not included | Not included | Not included | Not included |
| Self-hosted | Not included | Not included | Not included | Not included | Included |
| Fully air-gapped mode Beta | Not included | Not included | Not included | Not included | Included |
| Anti-scam Trust Layer | |||||
| Organization verification (KYB) | Not included | Included | Included | Included | Included |
| Verified technician badge | Included | Included | Included | Included | Included |
| Unsolicited-session warning | Included | Included | Included | Included | Included |
| Automatic blurring | Included | Included | Included | Included | Included |
| Suspicious behavior detection | Included | Included | Included | Included | Included |
| Quick reporting & blocking | Included | Included | Included | Included | Included |
| MSP & multi-tenant | |||||
| Multi-tenant workspaces | Not included | Not included | Not included | Included | Included |
| Custom logo | Not included | Not included | Included | Included | Included |
| Full white label | Not included | Not included | Not included | Included | Included |
| Branded support portal | Not included | Not included | Not included | Included | Included |
| Time tracking & billing | Not included | Not included | Included | Included | Included |
| PSA integrations | Not included | Not included | Included | Included | Included |
| RMM integrations | Not included | Not included | Not included | Included | Included |
| Ubidesk AI | |||||
| In-session copilot Beta | Not included | Not included | Included | Included | Included |
| Automatic session summary Beta | Not included | Not included | Included | Included | Included |
| Live transcription & translation Beta | Not included | Not included | Not included | Included | Included |
| Natural-language search Beta | Not included | Not included | Not included | Included | Included |
| Security anomaly detection Beta | Not included | Not included | Not included | Included | Included |
| First-level agent Coming soon | Not included | Not included | Not included | Not included | Not included |
| AI you can disable, data protected | Included | Included | Included | Included | Included |
| Customer experience | |||||
| Pre-session form & surveys | Not included | Included | Included | Included | Included |
| “Help” widget & SDK | Not included | Not included | Included | Included | Included |
| Web co-browsing | Not included | Not included | Included | Included | Included |
| Administration & integration | |||||
| Dashboard & metrics | Not included | Not included | Included | Included | Included |
| REST API & webhooks | Not included | Not included | Not included | Included | Included |
| Per-group policies | Not included | Not included | Not included | Included | Included |
| Global relays & SLA | Included | Included | Included | Included | Included |
Connection & sessions
- Attended support by code or linkPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Unattended accessPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Wake-on-LANPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Session → permanent accessPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Meetings & trainingPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Multi-tech & queuesPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Backstage modePersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- View-only & privacy screenPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Multi-monitor & tabbed sessionsPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Browser-based technician consolePersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- NAT & firewall traversalPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Adaptive quality up to 4KPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- AV1 & 4:4:4 color BetaPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
Troubleshooting tools
- File transferPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Clipboard & remote printingPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Remote command linePersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Remote administrationPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Shared toolboxPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Real-time inventoryPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Ctrl+Alt+Del & UAC elevationPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- International keyboardsPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Annotation & whiteboardPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Chat, VoIP & videoPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
Platforms
- Controlled desktopsPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- ChromeOS BetaPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Controlled mobile devicesPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Embedded devices BetaPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Technician appsPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Augmented-reality assistance BetaPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
Device management & automation
- Mass deploymentPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Dynamic groupsPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Monitoring & alertsPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Patching & software deployment BetaPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Triggers & workflows BetaPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Inventory reportsPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
Security & compliance
- End-to-end encryptionPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Mandatory MFAPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- SAML & OIDC SSOPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- SCIM provisioning BetaPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Granular roles & permissionsPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Mandatory user confirmationPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Tamper-evident audit logPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Session recordingPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Credential vaultPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Access restrictionsPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Banner & emergency stopPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Signed binaries & automatic updatesPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Bug bounty program Coming soonPersonal — Not included Solo — Not included Pro — Not included Business — Not included Enterprise — Not included
- Data residencyPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- ISO 27001, SOC 2 & HIPAA certifications Coming soonPersonal — Not included Solo — Not included Pro — Not included Business — Not included Enterprise — Not included
- Self-hostedPersonal — Not included Solo — Not included Pro — Not included Business — Not included Enterprise — Included
- Fully air-gapped mode BetaPersonal — Not included Solo — Not included Pro — Not included Business — Not included Enterprise — Included
Anti-scam Trust Layer
- Organization verification (KYB)Personal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- Verified technician badgePersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Unsolicited-session warningPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Automatic blurringPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Suspicious behavior detectionPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
- Quick reporting & blockingPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
MSP & multi-tenant
- Multi-tenant workspacesPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Custom logoPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Full white labelPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Branded support portalPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Time tracking & billingPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- PSA integrationsPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- RMM integrationsPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
Ubidesk AI
- In-session copilot BetaPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Automatic session summary BetaPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Live transcription & translation BetaPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Natural-language search BetaPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Security anomaly detection BetaPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- First-level agent Coming soonPersonal — Not included Solo — Not included Pro — Not included Business — Not included Enterprise — Not included
- AI you can disable, data protectedPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
Customer experience
- Pre-session form & surveysPersonal — Not included Solo — Included Pro — Included Business — Included Enterprise — Included
- “Help” widget & SDKPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- Web co-browsingPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
Administration & integration
- Dashboard & metricsPersonal — Not included Solo — Not included Pro — Included Business — Included Enterprise — Included
- REST API & webhooksPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Per-group policiesPersonal — Not included Solo — Not included Pro — Not included Business — Included Enterprise — Included
- Global relays & SLAPersonal — Included Solo — Included Pro — Included Business — Included Enterprise — Included
Beta · Roadmap — Mobile, Trust Layer, and updates included in every paid plan.
Billing questions
Frequently asked questions
How is the Pro plan billed?
Per concurrent technician: if 3 technicians work at the same time, you pay 3 × $26/month (annual billing). Managed devices are unlimited.
Can I change plans later?
Yes, anytime. The prorated amount is calculated automatically, both ways. No price increases during your contract.
Is the trial really without a credit card?
Yes. The 14-day Business trial only needs an email address. Nothing is charged, nothing renews automatically.
What happens if I exceed 3 devices on Personal?
You are invited to move to Solo. Your data is never locked: you keep access to your sessions.
Do prices include taxes?
Displayed prices exclude taxes. Applicable VAT is added at billing time based on your country.
What does "all included" mean?
Mobile, Trust Layer, updates, and standard support are included in every paid plan. No mandatory add-ons.
Per concurrent technician, unlimited devices, backstage, recording, VoIP, custom logo, integrations, AI summaries.
14-day trial on the Business plan, no credit card required.
No credit card · Free for personal use