The platform
One console. The whole remote-support job.
Attended support, unattended access, device management, AI, and mobile: Ubidesk brings together what usually takes five tools. Without compromising on security.
Remote support in 30 seconds, with no bad surprises.
Your customer enters a six-digit code or clicks a link. A temporary client starts — no installation, no admin rights. Every file transfer waits for their explicit confirmation.
Learn moreYour devices, reachable anytime. Without constant monitoring.
A lightweight agent installed once is enough: reconnection after reboot, Safe Mode, Wake-on-LAN. And unlimited devices from the Pro plan.
Learn moreMeetings and training in the same tool as your support sessions.
Invite people by link or six-digit code. Share your screen in 4K at 60 fps, annotate, talk by voice or video. End-to-end encryption and mandatory user confirmation apply to your meetings too.
Learn moreFix your customers’ phones, from your own phone.
Remote control on Android devices from supported manufacturers, screen sharing on iPhone and iPad. Your technicians work from a phone, a tablet, or a browser.
Learn moreShorter sessions. Summaries already written.
The copilot reads logs, suggests fixes, and drafts the session summary. Transcription follows the conversation across languages. All of it in beta, all of it switchable.
Learn moreWatch the fleet without bolting on another tool.
Mass deployment, dynamic groups, monitoring, alerts, and patching live in the same console as your sessions. Included in the Business plan.
Learn moreRemote support designed against scams.
Company verification, a verified technician badge, a warning before any unsolicited session. The Trust Layer is included in every paid plan and free on the Personal plan.
Learn moreConnect remote control to the tools you run.
REST API, webhooks, CLI, and an extension marketplace: Ubidesk plugs into your PSA, your RMM, and your application. Included in the Business plan.
Learn moreYour sessions, your servers, your jurisdiction.
Run the Ubidesk server on premises or in your private cloud. The fully air-gapped mode (beta) removes every outbound connection. Your data stays with you.
Learn moreTrust Layer
Trust Layer
Verified technician badge
The company name is shown to the user before they accept the session.
Automatic blurring
Banking sites and password fields are blurred during the session.
Quick reporting & blocking
One-click reporting, fast blocking of abusive accounts, no anonymous accounts for commercial use.
One console. The whole remote-support job.
Attended support, unattended access, device management, AI, and mobile: Ubidesk brings together what usually takes five tools. Without compromising on security.
No credit card · Free for personal use