API & extensions
Connect remote control to the tools you run.
REST API, webhooks, CLI, and an extension marketplace: Ubidesk plugs into your PSA, your RMM, and your application. Included in the Business plan.
No credit card · Free for personal use
Business
Structured MSPs & IT departments
Excl. VAT
Mandatory user confirmation
Data residency
Le problème
Copy-pasting tickets between five tools is lost billable time
Every manual integration adds errors and minutes. The Ubidesk API syncs sessions, notes, and logs with the tools you already run.
On this page
- 1
Connect your PSA
ConnectWise PSA, Autotask, HaloPSA, Syncro, Zendesk, Freshdesk, Jira Service Management, ServiceNow, or HubSpot.
- 2
Link your RMM
NinjaOne, N-able, Datto RMM, Kaseya, or Atera: monitoring and sessions share the same context.
- 3
Automate with the API
Create sessions, read logs, receive webhooks. The tamper-evident audit log exports to your SIEM.
Bénéfices
Ce que vous gagnez au quotidien
REST API & webhooks
Create sessions and access, pull logs, react to events in real time.
PSA integrations
Your ticket notes fill themselves from sessions. No copy-paste.
RMM integrations
From an RMM alert, open the Ubidesk session on that machine.
“Help” widget & SDK
Embed remote control into your site or app, under your brand.
Exportable audit log
Tamper-evident, hash-chained, exportable to Syslog, Splunk, or Microsoft Sentinel.
Metrics in your reporting
Mean time to resolution, sessions per technician, scheduled reports, CSV exports.
Product
Remote support · Unattended access
Mobile, Trust Layer, and updates included in every paid plan.
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REST API & webhooks
AvailableREST API, webhooks, CLI, and an extension marketplace.
-
PSA integrations
AvailableConnectWise PSA, Autotask, HaloPSA, Syncro, Zendesk, Freshdesk, Jira Service Management, ServiceNow, HubSpot.
-
RMM integrations
AvailableNinjaOne, N-able, Datto RMM, Kaseya, Atera.
-
Tamper-evident audit log
AvailableHash-chained, with SIEM export (Syslog, Splunk, Microsoft Sentinel) and webhooks.
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“Help” widget & SDK
AvailableEmbed remote control into your website or application.
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Browser-based technician console
AvailableTake control from any modern browser with nothing to install.
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Dashboard & metrics
AvailableMean time to resolution, sessions per technician, scheduled reports, CSV exports.
Learn more
Product
Watch the fleet without bolting on another tool.
Mass deployment, dynamic groups, monitoring, alerts, and patching live in the same console as your sessions. Included in the Business plan.
Learn moreYour sessions, your servers, your jurisdiction.
Run the Ubidesk server on premises or in your private cloud. The fully air-gapped mode (beta) removes every outbound connection. Your data stays with you.
Learn moreRemote support in 30 seconds, with no bad surprises.
Your customer enters a six-digit code or clicks a link. A temporary client starts — no installation, no admin rights. Every file transfer waits for their explicit confirmation.
Learn moreFAQ
Frequently asked questions
Which plan includes the API?
Business, at 39 € per technician per month on yearly billing. The monthly formula cancels anytime.
Where is the documentation?
The full reference, with examples and guides, is published in our documentation. The CLI ships with the same permissions as the API.
Can I embed Ubidesk in my own product?
Yes, via the “Help” widget and SDK, from the Pro plan. Your customers start a session from your own interface.
How do I export logs?
To Syslog, Splunk, or Microsoft Sentinel, and through the API. The audit log is tamper-evident: hash-chained.
Ubidesk API, SDK & extensions
REST API, webhooks, CLI, and an extension marketplace: Ubidesk plugs into your PSA, your RMM, and your application. Included in the Business plan.
No credit card · Free for personal use