Ubidesk

Compare

Ubidesk, the ScreenConnect alternative

The same fundamentals — code-based support, unattended access, self-hosting — with a built-in trust layer: KYB, verified badge, and user confirmation on every plan.

Start 14-day free trial Ubidesk vs ScreenConnect

Compare

ScreenConnect, en trois phrases honnêtes

  • ScreenConnect (formerly ConnectWise Control) is a remote support and access platform from ConnectWise, widely deployed by MSPs and IT teams.
  • Standard is billed at $47 / month per concurrent technician on annual billing, with unlimited unattended agents and an On-Premise option.
  • In September 2026, CISA flagged active exploitation of a client flaw (CVE-2026-84869), fixed in ScreenConnect 26.6.5.

Les faits

Ce qui change en passant à Ubidesk

ScreenConnect, TeamViewer, AnyDesk, Splashtop, and BeyondTrust are trademarks of their respective owners. Ubidesk is not affiliated with any of them.

Price per technician (annual, 2026)

  • Ubidesk $26 / month / tech (annual)
  • ScreenConnect $47 / month / concurrent tech (annual) — Standard; $30 (One), $57 (Premium) Pricing — ScreenConnect, 2026-10

Free personal use

  • Ubidesk Yes — free Personal plan
  • ScreenConnect No — free trial available Pricing — ScreenConnect, 2026-10

Unlimited unattended devices

  • Ubidesk Yes — unlimited from Pro
  • ScreenConnect Yes — unlimited from Standard (10 agents on One) Pricing — ScreenConnect, 2026-10

Self-hosted option

  • Ubidesk Yes — Enterprise plan (air-gapped beta)
  • ScreenConnect Yes — On-Premise deployment On-Premise — ScreenConnect, 2026-10

Mandatory MFA by default

  • Ubidesk Yes — mandatory
  • ScreenConnect Depends on plan

User confirmation before file transfer

  • Ubidesk Yes, no exceptions
  • ScreenConnect Host confirmation; CVE-2026-84869 fixed in 26.6.5 (CISA advisory, Sept. 2026) BleepingComputer — CISA advisory, 2026-10

Anti-scam protections (KYB / verified badge / blur)

  • Ubidesk Yes — KYB, verified badge, blur
  • ScreenConnect Blank Guest Monitor (guest screen masking) ConnectWise Docs — Blank Guest Monitor, 2026-10

Included mobile support

  • Ubidesk Included
  • ScreenConnect Included — mobile technician console; iOS/Android guest clients from Standard Pricing — ScreenConnect, 2026-10

Learn more

Guides

  • 1. Export your endpoints — Export your ScreenConnect sessions and agents (Host, Access) to a CSV file so they can be picked up in Ubidesk.
  • 2. Deploy the Ubidesk agent — Push the Ubidesk agent via GPO, MSI, or Intune on managed machines; the temporary client replaces the guest client for attended sessions.
  • 3. Map your technicians — Create one account per technician in Ubidesk and replicate roles (admin, technician, read-only) from your ScreenConnect groups.
  • 4. Import your clients — Import your clients and devices, reorganize your queues, then send your first codes or invitation links.
Guides

FAQ

Frequently asked questions

How much does ScreenConnect cost in 2026?

ScreenConnect One is $30 / month (annual), Standard is $47 / month per concurrent technician ($62 monthly), and Premium is $57 / month ($72 monthly). Source: official pricing page, accessed October 2026.

Does the CISA advisory from September 2026 still affect ScreenConnect?

CISA added CVE-2026-84869 to its Known Exploited Vulnerabilities catalog in September 2026. ConnectWise fixed it in ScreenConnect 26.6.5; up-to-date instances are no longer affected by this flaw.

Can I use ScreenConnect for free?

No, ScreenConnect has no permanent free plan: a free trial is available, after which the subscription is billed per concurrent technician.

Ubidesk, the ScreenConnect alternative

The same fundamentals — code-based support, unattended access, self-hosting — with a built-in trust layer: KYB, verified badge, and user confirmation on every plan.

Start 14-day free trial Join a session

No credit card · Free for personal use

Ubidesk will never call you to take control of your computer.

How to spot fake tech support