Ubidesk

Ubidesk vs ScreenConnect

Ubidesk vs ScreenConnect: a factual comparison for IT teams

ScreenConnect is billed per concurrent technician and includes unlimited unattended agents from Standard ($47 / month on annual billing). Ubidesk prices Pro at $26 / month / tech, with KYB verification, a verified badge, and user confirmation on every plan.

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En résumé

Ubidesk et ScreenConnect, honnêtement

  • ScreenConnect (formerly ConnectWise Control) is a remote support and access platform from ConnectWise, widely deployed by MSPs and IT teams.
  • Standard is billed at $47 / month per concurrent technician on annual billing, with unlimited unattended agents and an On-Premise option.
  • In September 2026, CISA flagged active exploitation of a client flaw (CVE-2026-84869), fixed in ScreenConnect 26.6.5.

Les faits

Critères objectifs, sources et dates

ScreenConnect, TeamViewer, AnyDesk, Splashtop, and BeyondTrust are trademarks of their respective owners. Ubidesk is not affiliated with any of them.

Price per technician (annual, 2026)

  • Ubidesk $26 / month / tech (annual) Ubidesk — Pricing — ScreenConnect, 2026-10
  • ScreenConnect $47 / month / concurrent tech (annual) — Standard; $30 (One), $57 (Premium) Pricing — ScreenConnect, 2026-10 — https://www.screenconnect.com/pricing

Free personal use

  • Ubidesk Yes — free Personal plan Ubidesk — Pricing — ScreenConnect, 2026-10
  • ScreenConnect No — free trial available Pricing — ScreenConnect, 2026-10 — https://www.screenconnect.com/pricing

Unlimited unattended devices

  • Ubidesk Yes — unlimited from Pro Ubidesk — Pricing — ScreenConnect, 2026-10
  • ScreenConnect Yes — unlimited from Standard (10 agents on One) Pricing — ScreenConnect, 2026-10 — https://www.screenconnect.com/pricing

Self-hosted option

  • Ubidesk Yes — Enterprise plan (air-gapped beta) Ubidesk — On-Premise — ScreenConnect, 2026-10
  • ScreenConnect Yes — On-Premise deployment On-Premise — ScreenConnect, 2026-10 — https://www.screenconnect.com/on-premise

Mandatory MFA by default

  • Ubidesk Yes — mandatory
  • ScreenConnect Depends on plan

User confirmation before file transfer

  • Ubidesk Yes, no exceptions Ubidesk — BleepingComputer — CISA advisory, 2026-10
  • ScreenConnect Host confirmation; CVE-2026-84869 fixed in 26.6.5 (CISA advisory, Sept. 2026) BleepingComputer — CISA advisory, 2026-10 — https://www.bleepingcomputer.com/news/security/cisa-warns-of-hackers-exploiting-critical-screenconnect-flaw/

Anti-scam protections (KYB / verified badge / blur)

  • Ubidesk Yes — KYB, verified badge, blur Ubidesk — ConnectWise Docs — Blank Guest Monitor, 2026-10
  • ScreenConnect Blank Guest Monitor (guest screen masking) ConnectWise Docs — Blank Guest Monitor, 2026-10 — https://docs.connectwise.com/ConnectWise_ScreenConnect_Documentation/Technical_support_bulletins/Blank_Guest_Monitor_also_blanks_host_client_for_some_versions_of_Windows

Included mobile support

  • Ubidesk Included Ubidesk — Pricing — ScreenConnect, 2026-10
  • ScreenConnect Included — mobile technician console; iOS/Android guest clients from Standard Pricing — ScreenConnect, 2026-10 — https://www.screenconnect.com/pricing

Honnêteté

Quand ScreenConnect reste un bon choix

  • MSPs already running the ConnectWise suite (PSA, RMM) that want to keep everything with one vendor.
  • Teams operating a large existing ScreenConnect fleet that prefer to renew rather than migrate.
  • Service desks that need many simultaneous sessions per technician (up to 10 on Premium).

Learn more

  1. 1

    Export your endpoints

    Export your ScreenConnect sessions and agents (Host, Access) to a CSV file so they can be picked up in Ubidesk.

  2. 2

    Deploy the Ubidesk agent

    Push the Ubidesk agent via GPO, MSI, or Intune on managed machines; the temporary client replaces the guest client for attended sessions.

  3. 3

    Map your technicians

    Create one account per technician in Ubidesk and replicate roles (admin, technician, read-only) from your ScreenConnect groups.

  4. 4

    Import your clients

    Import your clients and devices, reorganize your queues, then send your first codes or invitation links.

FAQ

Frequently asked questions

How much does ScreenConnect cost in 2026?

ScreenConnect One is $30 / month (annual), Standard is $47 / month per concurrent technician ($62 monthly), and Premium is $57 / month ($72 monthly). Source: official pricing page, accessed October 2026.

Does the CISA advisory from September 2026 still affect ScreenConnect?

CISA added CVE-2026-84869 to its Known Exploited Vulnerabilities catalog in September 2026. ConnectWise fixed it in ScreenConnect 26.6.5; up-to-date instances are no longer affected by this flaw.

Can I use ScreenConnect for free?

No, ScreenConnect has no permanent free plan: a free trial is available, after which the subscription is billed per concurrent technician.

How do I migrate from ScreenConnect to Ubidesk?

Export your endpoints, deploy the Ubidesk agent, recreate your technician accounts, and import your clients. The four-step migration is documented on this page.

Ubidesk vs ScreenConnect (2026): pricing, features, security

ScreenConnect is billed per concurrent technician and includes unlimited unattended agents from Standard ($47 / month on annual billing). Ubidesk prices Pro at $26 / month / tech, with KYB verification, a verified badge, and user confirmation on every plan.

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