New: anti-scam Trust Layer
Take control of any device. With confidence.
Attended support, unattended access, and device management in one platform. End-to-end encrypted, designed against scams, with no contract that locks you in.
No credit card · Free for personal use
They use Ubidesk every day
- Helios IT
- Nordik Data
- Atelier Weber
- CliniTech
- EduNord
Why Ubidesk
Three pillars, one promise
All the power of ScreenConnect, more security, less money.
All-in-one
Attended support, unattended access, device management, and an AI copilot in one console. Not a mosaic of tools to assemble.
9 modules, one bill.
Security by design
End-to-end encryption, mandatory MFA, user confirmation before any file transfer. And a Trust Layer that makes the tool useless to fake tech support.
No transfer without explicit confirmation.
Honest pricing
Monthly billing with no commitment, unlimited unattended devices from Pro, mobile included, no price increases during a contract.
Price locked for 24 months for early customers.
Product tour
One console, all your fixes
Each tab is a slice of the job: support, permanent access, fleet, AI, and mobile.
Product mockup — real screenshots to come
- Your customer enters a six-digit code or clicks a link — a temporary client runs with no install and no admin rights.
- Files, clipboard, printing, chat, and VoIP in the same session.
- Every file transfer waits for the user’s explicit confirmation. No exceptions.
Product mockup — real screenshots to come
- A permanent agent that reconnects automatically after reboot, including Safe Mode.
- Wake-on-LAN and backstage mode: console, files, and processes without disturbing anyone.
- Unlimited devices from Pro, at $26 per technician per month (annual).
Product mockup — real screenshots to come
- Mass deployment: MSI, PKG, DEB, RPM, GPO, Intune, Jamf, or a simple install link.
- Dynamic groups, CPU/RAM/disk monitoring, and configurable alerts.
- Inventory reports and change detection across the whole fleet.
Product mockup — real screenshots to come
- An in-session copilot: diagnosis from logs, fix suggestions.
- PowerShell or Bash scripts generated and validated by the technician before execution.
- Automatic session summary and a pre-filled ticket note.
Product mockup — real screenshots to come
- Android devices controllable from your phone or browser.
- iOS and iPadOS screen sharing, to guide without taking control.
- Augmented-reality assistance: annotate your customer’s camera feed.
Trust Layer
The only remote-control tool designed against fake tech support.
Before a session starts, the user knows who is taking control. During the session, sensitive data stays blurred. At any moment, they can stop everything.
- The “verified technician” badge shows the company name before any acceptance.
- An unsolicited session triggers the question: “Did you contact this support team yourself?”
- Banking sites and password fields are blurred automatically during the session.
- Suspicious behavior detected — online banking, gift cards — with a user alert.
Support Pro — Brussels
Verified company · KYB passed
- Did you contact this support team yourself?
- Password fields blurred during the session
- Emergency stop button — always visible
Who it’s for
Four jobs, one console
MSPs & IT providers
Multi-tenant, full white label, per-technician pricing, PSA and RMM integrations.
For MSPsInternal IT teams
Mass deployment, SSO, tamper-evident audit, and compliance for the whole fleet.
For IT teamsFreelancers & repair techs
Entry at $13/month, control in 30 seconds, a professional image.
For freelancersIndividuals & families
Free, simple, and safe. Help your relatives remotely, with no scam risk.
For individualsIntegrations
Inside your existing stack, not next to it
PSA, RMM, helpdesk: Ubidesk plugs into your tools, with an API and webhooks for the rest.
- ConnectWise PSA
- Autotask
- HaloPSA
- Syncro
- Zendesk
- Freshdesk
- Jira Service Management
- ServiceNow
- HubSpot
- NinjaOne
- N-able
- Datto RMM
- Kaseya
- Atera
Quick comparison
Ubidesk against the market leaders
Six factual criteria, with sources and dates. The full comparisons go into detail on each tool.
Public prices collected in 2026 — re-verified on official pages before publication.
| Critère | Ubidesk | ScreenConnect | TeamViewer | AnyDesk |
|---|---|---|---|---|
| Price per technician (annual billing, 2026) | $26 / month Pro plan, Ubidesk pricing | $47 / month Standard — screenconnect.com/pricing, Oct 2026 | $120.90 / month Premium — Spotsaas, Sept 2026 | $63.90 / month Standard — Spotsaas, Sept 2026 |
| Unlimited unattended devices | From the Pro plan | Depends on plan Access sold separately | Depends on plan | Depends on plan 100 devices on Standard |
| Free personal use | Yes, no time limit | No | Yes | Yes |
| Mandatory MFA | Yes, for every account | No (optional) | No (optional) | No (optional) |
| User confirmation before any file transfer | Yes, no exceptions | No — exploited flaw documented by CISA (Sept 2026) BleepingComputer, Sept 2026 | Not systematic | Not systematic |
| Self-hosted version | Yes, including air-gapped (beta) | Yes | No | No |
Price per technician (annual billing, 2026)
- Ubidesk $26 / month Pro plan, Ubidesk pricing
- ScreenConnect $47 / month Standard — screenconnect.com/pricing, Oct 2026
- TeamViewer $120.90 / month Premium — Spotsaas, Sept 2026
- AnyDesk $63.90 / month Standard — Spotsaas, Sept 2026
Unlimited unattended devices
- Ubidesk From the Pro plan
- ScreenConnect Depends on plan Access sold separately
- TeamViewer Depends on plan
- AnyDesk Depends on plan 100 devices on Standard
Free personal use
- Ubidesk Yes, no time limit
- ScreenConnect No
- TeamViewer Yes
- AnyDesk Yes
Mandatory MFA
- Ubidesk Yes, for every account
- ScreenConnect No (optional)
- TeamViewer No (optional)
- AnyDesk No (optional)
User confirmation before any file transfer
- Ubidesk Yes, no exceptions
- ScreenConnect No — exploited flaw documented by CISA (Sept 2026) BleepingComputer, Sept 2026
- TeamViewer Not systematic
- AnyDesk Not systematic
Self-hosted version
- Ubidesk Yes, including air-gapped (beta)
- ScreenConnect Yes
- TeamViewer No
- AnyDesk No
Pricing
Readable prices, from day one
Annual billing shown. Mobile, Trust Layer, and updates included in every paid plan.
Solo
Freelancers & repair techs
≈ 2 months free
Excl. VAT
1 concurrent technician, 50 unattended devices, file transfer, chat, printing, mobile.
- Attended support by code or link
- Unattended access
- Meetings & training
- File transfer
- Chat, VoIP & video
- Controlled mobile devices
Pro
Small IT teams & MSPs
≈ 2 months free
Excl. VAT
Per concurrent technician, unlimited devices, backstage, recording, VoIP, custom logo, integrations, AI summaries.
- Unattended access
- Backstage mode
- Remote command line
- Session recording
- Credential vault
- Custom logo
Business
Structured MSPs & IT departments
≈ 2 months free
Excl. VAT
SSO, advanced roles, SIEM export, full white label, multi-tenant, device management, API, AI copilot.
- SAML & OIDC SSO
- Granular roles & permissions
- Tamper-evident audit log
- Multi-tenant workspaces
- Full white label
- Mass deployment
Testimonials
What the people who fix things say
MSPs, IT managers, and solo techs — same verdict: faster, safer, cheaper.
“We replaced two tools with one. The Trust Layer dissolved every client hesitation about remote control.â€
Julien Vercammen
Co-founder, Helios IT — Brussels
“Unattended support on unlimited devices saved us the equivalent of half a headcount. The ROI took two months.â€
Sofia Lindqvist
IT Manager, Nordik Data — Malmö
“A one-person shop supporting 40 clients: Ubidesk fits in my pocket, and my clients finally see what I do.â€
Marc Weber
Independent technician, Atelier Weber — Liège
FAQ
The eight questions we get asked
Another question? Write to us .
Is it free?
The Personal plan is free, with no time limit, for non-commercial use: attended sessions and 3 devices. The Solo, Pro, and Business plans are paid, with no commitment on monthly billing.
Do I have to install anything?
For an attended session: no. Your customer runs a small temporary client, with no installation and no admin rights. For unattended access, a lightweight agent stays installed on the machines you manage.
Is my data in Europe?
Yes, if you choose it. Data residency is your choice: EU, Canada, or United States. Every session is end-to-end encrypted (TLS 1.3, AES-256-GCM) and handled under the GDPR.
How do I avoid fake tech support scams?
Our Trust Layer shows the verified company name before any session, warns the user if the session was unsolicited, blurs banking sites, and alerts on suspicious behavior. And remember: Ubidesk will never call you to take control of your computer.
Can I self-host Ubidesk?
Yes. The Enterprise plan offers an on-premises server or your private cloud, with a fully air-gapped mode available in beta.
Which platforms are supported?
Windows 7–11 and Server 2012–2025, macOS (Apple Silicon and Intel), Linux (Ubuntu, Debian, RHEL, Fedora), ChromeOS (beta), Android, iOS and iPadOS (screen sharing), and the browser for technicians.
How do I migrate from ScreenConnect or TeamViewer?
Our migration guide covers mass agent deployment, importing your groups, and onboarding your technicians. The 14-day Business trial gives you time to validate everything, with no credit card.
Is there a commitment?
Monthly billing cancels anytime. Annual billing works out to about 2 months free. And we never change prices during a contract.
Your first fix in 2 minutes.
Create an account, send a code, take control. No credit card.
No credit card · Free for personal use